Refund Policy

7 Day Trial Period

We offer a 7 day trial period on all Production Series guitar purchases.

If you are not satisfied with your purchase, simply notify us within 7 days.

You can return the product to exchange it for another one, be it similar or not, or return it for a full refund. We know we can find you a guitar that you will love, so we always appreciate the opportunity to exchange the guitar before we proceed with a return for a refund. But, if there is nothing we can offer you in exchange, we will be happy to refund your purchase.

Any product you return must be in the same condition you received it and in the original packaging.

You can return a product for up to 14 days from the date you purchased it.